GPLC Arpenteurs-géomètres
BDC was fully committed and helped our team embrace the Lean Office concept. We worked hard, but the investment was more than worth it!
Frédéric Martel
Land surveyor and CEO
Land surveying firm
About the company
Land surveying firm specialized in property and construction.
Location: Quebec City, Quebec
Industry: Professional services
Entrepreneur challenge
The company had grown significantly in recent years thanks to several acquisitions. However, the work methods and processes of the various teams had not been harmonized. This created redundancies, delayed contract delivery and hindered efficiency and the achievement of economies of scale.
BDC expertise
BDC's operational efficiency experts helped the company optimize the way it handled projects to improve collaboration and efficiency, reduce delivery times, break down silos, and enhance service delivery quality and capacity.
Results
- More efficient and profitable decision making thanks to new performance indicators
- Increased productivity and efficiency due to waste elimination
- 20% improvement in project delivery times
- 20% decrease in the average time worked per contract
- More motivated and engaged personnel