MacArthur's Quality Flowers & Plants Inc.
BDC proved once again they were a valued partner! We were blown away by the improvements in our productivity and bottom line, and also saw a very positive impact on our company’s culture.
Mike Lebans
Co-owner
About the company
Bouquet manufacturer and fresh floral distributor sourcing from local and international growers servicing some of the largest retailers in Atlantic Canada.
Location: Dartmouth, Nova Scotia
Industry: Bouquet manufacturing and fresh floral distribution
Entrepreneur challenge
Before moving to their new facility, the company wanted to review its operational layout to streamline processes, reduce waste and costs, as well as provide more value to its clients and their customers. With hiring challenges, they were also looking to maximize productivity and current staff.
BDC expertise
BDC’s experts reviewed the company’s processes, from customer contact to delivery, in order to increase efficiency, improve productivity and reduce waste, including aspects such as time, energy, and movement. The new workflow and operational layout will also be replicated in the new facility when it opens.
Results
- Improved work flow and reduced non valued-added activities
- Increased production output, even with reduced labour
- Embraced continuous improvement culture
- Created better working conditions, leading to employee retention
- Improved bottom line
- Positioned for further growth opportunities
70%
productivity increase on bouquet line
100%
reduction in movement for bouquet preparation
30%
reduction in space and WIP (Work in Progress)