Vortex Aquatic Structures International
BDC guided our leadership team to understand how AI can impact our business. We studied potential applications and scenarios, which helped with long-and short-term planning. Their approach was insightful, pragmatic and effective.
Stephen Hamelin
President and CEO
Leader and innovator in splashpad and water park products.
About the company
Vortex Aquatic Structures was founded in 1995 and has, to date, been involved in more than 9,000 installations in 50 countries.
Location: Montreal, Quebec
Industry: Splash pad and water slide manufacturer
Entrepreneur challenge
Vortex wanted to lessen the time it took to find municipalities around the world looking for new water attractions. They were looking to automate repetitive tasks involved in sales and better use customer feedback. The company also wanted to foresee trends, opportunities and potential risks, and know where to best deploy company resources.
BDC expertise
BDC’s team of AI experts brainstormed on Vortex’s pain points, taking a broad look at the whole enterprise, and helping put together a clear and feasible path to AI implementation that helped solve key issues.
Results
- Roadmap for AI readiness, including list of feasible projects, resources and suppliers required
- Introduction of an internet “scraping” tool to gain valuable investment and sales information
- Steps for implementing a customer service chatbot